Black Friday/Cyber Monday Special
Book 3 nights or more and receive specially discounted rates for the holiday weekend. The rate calculator on our site does not include this special. To get an accurate price quote, please fill out our Information Request Form.
Book 3 nights or more and receive a $25 discount per adult, per night! Discount is shown on our Rate Calculator.
Free Airport Transfers
Book 5 nights or more through Area Travel and receive free transfers between the Moon Palace and Cancun International Airport!
If you would like for us to make these arrangements for you, please reply to your Area Travel confirmation email with the following information at least 7 business days prior to arrival:Arrival Flight-
After we get your confirmation we will email you a transfer voucher that you will need to print out and present in the airport. The voucher will have details regarding what to look for at the airport.
Please note, you must provide Area Travel with the above information at least 3 business days prior to arrival, or we cannot set up the transfers for you.
1,500 Resort Credit
On top of the already unmatched all-inclusive luxury, Palace Resorts now offers guests Resort Credit to be used towards tours, spa/beauty salon treatments, golf outings, the Precious Wedding Collection, and more. Applicable Resort Credit depends on length of vacation and is applied per room/per stay.
You can use your Resort Credit on any of these select tours/activities:
ULTIMATE DOLPHIN SWIM EXPERIENCE
Want to experience an up close dolphin encounter? Dolphins are known to be playful and thus perfect to create a kid-friendly adventure. This exhilarating yet safe activity takes you for a swim in the cool turquoise waters with one of the friendliest mammals in the Caribbean. With your Resort Credits you can live an experience of a lifetime in Cancun! Dolphin Discovery begines with a 15 minute orientation followed by 40 minutes with the dolphins. All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall.
Resort Credit can be used towards green fees and shared golf carts at the Moon Spa & Golf Club. Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee, and junior fee and exclude all other fees. Transportation to the golf course is included. The unlimited golf package and the golf with spa option package are not combinable with this promotion. Not valid for clubs or shoe rental. Resort Credit can also be used towards lessons at the Jack Nicklaus Academy of Golf.
SPA/BEAUTY SALON SERVICES
Use up to the following amounts of Resort Credit on spa and/or beauty salon services:
Services are subject to availability.
Resort Credit is available for use towards a Romantic Dinner, which includes Surf & Turf featuring high quality US Beef and sparkling wine. Adults only ($300 per couple).
UPGRADED WINE LIST
Resort Credit is available for use to purchase selected award winning wines.
MY PALACE MEMORIES
Resort Credit is available for use to purchase My Palace Memories photo packages and regular photo print products. Resort Credit is not applicable towards additional products including enlargements, photo books, albums, and more.
Resort Credit is available for use towards select Palace Resorts Wedding Collections. Resort Credit is only applicable on Wedding Collections with a $3,000 value or higher (Exotic Peacock, Lavender Luxe, Pearl Shimmer, Sunset, and Pure Collections).
Book 3 or more nights to play unlimited rounds of golf*. Includes unlimited rounds of golf per adult, per stay and transportation to and from the courses (Riviera Cancun Golf & Resorts Club and Moon Spa & Golf Club). There is a shared cart fee of $29 per person/per round at Moon Spa & Golf Club and $19 per person/per round at Riviera Cancun.
Unlimited Golf Terms: *NOT COMBINABLE WITH RESORT CREDIT. By opting for Unlimited Golf you will not receive the inclusions of the Resort Credit promotion (spa/beauty salon, tours, romantic dinner, weddings, upgraded wine list, dolphin's activity or any other service/activity included in the Resort Credit). It is not valid with complimentary or discounted stays. The use of Unlimited Golf must be requested at the time of booking. Unused rounds of golf due to weather conditions or for any other reason are non-refundable. No rain checks will be provided. All adults sharing the same room must pay the Unlimited Golf Package rate. If teens ages 13-17 wish to be included on the unlimited golf plan, they must be booked as adults in the room to receive the benefits of the Unlimited Golf Package. Tee times can be reserved in advance at email@example.com.
TERMS & CONDITIONS
Unused Resort Credit is valid for up to one year and can be transferred to other Palace Resorts guests. This one year period begins two weeks after the check out date, and is valid for arrivals beginning December 24th 2013. Original Resort Credit restrictions on SPA services still apply.
Taxes: A 16% service tax will apply for all services and products bought with resort credits. This tax must be paid with cash or credit card upon check-out. Tax CANNOT be paid with resort credits. For example, if you use $1,200 resort credits, $192 tax will be due upon check-out. Percentages are subject to change based on local VAT.
All Tours, Services and Amenities purchased with Resort Credit must be purchased at full price. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credit is applicable only towards the mentioned tours and only when operated by Palace Vacation Planners. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Additional restrictions or exclusions may apply at the time of bookings. Tours and services are subject to availability. Services and amenities must be booked/requested upon arrival. Tours vary by destination. Not applicable towards tours provided by other operators. Resort Credit may only be used for the Ultimate Dolphin Swim Experience program and may not be used towards other dolphin programs or with other operators.
Promotion valid for US, Canada, and Latin America residents; for Europe and Asia residents certain restrictions apply. Resort Credit can be used towards select tours, golf, spa/beauty salon services, romantic dinners, upgraded wine selection, and My Palace Memories photo packages. Promotion, prices and applicable services are subject to change without notice.
Promotion will not be extended to travelers on: Famtrips, travel agent or employee rates, complimentary, incentive or compensatory stays. Resort Credit cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused.??When using Resort Credit for My Palace Memories, Resort Credit Shop and other products and services of this promotion a 16% services taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Percentages are subject to change based on local VAT. Guests booking the Family Category will receive up to $1,500 Resort Credit with a 5 consecutive night stay or longer, $750 Resort Credit when staying 4 consecutive nights or $500 when staying 3 consecutive nights. Resorts where Two Bedroom Presidential Suite is available, including the Two Bedroom Suite - Golf Course at Moon Spa & Golf Club will receive up to $3,000 Resort Credit for a 5 consecutive night stay, $1,500 Resort Credit for a 4 consecutive night stay and $1,000 Resort Credit for a 3 consecutive night stay. The Four Bedroom Villa at Moon Palace will receive $6,000 RC for a 5-8 night stay; $3,000 RC for a 4-night stay; $2,000 RC for a 3-night stay. Stays of 9-11 nights will receive $8,000 RC. All other room categories are entitled to $1,500 Resort Credit, $750 Resort Credit or $500 Resort Credit based on length of stay. Stays of 9-11 nights are entitled to $2,000 Resort Credit and stays of 12 nights or more are entitled to $2,500 Resort Credit.